VIA Status

All Systems Operational

Global Operational

VIA Contact Centre Operational

VIA Portal Operational

VIA Sync Operational

Authentication Operational

Teams Direct Routing Operational

Europe (London) Operational

IM & Presence Operational

Audio & Video Operational

Web Conferencing Operational

Enterprise Voice Operational

Advanced Call Routing Operational

VIA Trade Operational

VIA Connect Operational

North America (California) Operational

IM & Presence Operational

Audio & Video Operational

Web Conferencing Operational

Enterprise Voice Operational

Advanced Call Routing Operational

Asia Pacific (Sydney) Operational

IM & Presence Operational

Audio & Video Operational

Web Conferencing Operational

Enterprise Voice Operational

Advanced Call Routing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 14, 2019

No incidents reported today.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

Issue answering Skype for Business Calls

Resolved - This incident is now resolved. The affected infrastructure is now stable. We apologise for the inconvenience caused.
Oct 8, 14:23 BST

Identified - We have identified the affected infrastructure and removed the components from production. We are seeing call answering return to normal. We will continue to monitor the situation and update again once we are confident the issue has been resolved.
Oct 8, 12:40 BST

Investigating - We are aware of an issue affecting some users answering Skype for Business telephony calls. We are investigating the issue and we will update when we have any more information.
Oct 8, 12:32 BST

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.

Sep 30, 2019

No incidents reported.