We have been made aware by our intermediate carrier that the affected portion of the infrastructure has been removed from service and normal functionality has been restored.
We apologise for the inconvenience caused on this matter.
Mar 20, 13:09 GMT
We have investigated and identified an issue causing some calls to have one-way audio. This is affecting calls from the Vodafone network, inbound to our platform. Our intermediate carrier has raised a priority ticket with Vodafone to have the issue investigated immediately. This issue is not affecting outbound calls to the Vodafone network.
We apologise for the inconvenience caused however as the matter is with a third party, the issue is out of our control.
We will update again once we have more information
Mar 20, 11:47 GMT