All Systems Operational
Global Operational
VIA Contact Centre   Operational
VIA Portal   Operational
VIA Sync   Operational
Authentication   Operational
Europe (London) Operational
IM & Presence   Operational
Audio & Video   Operational
Web Conferencing   Operational
Enterprise Voice   Operational
Advanced Call Routing   Operational
VIA Trade   Operational
VIA Connect   Operational
North America (California) Operational
IM & Presence   Operational
Audio & Video   Operational
Web Conferencing   Operational
Enterprise Voice   Operational
Advanced Call Routing   Operational
Asia Pacific (Singapore) Operational
IM & Presence   Operational
Audio & Video   Operational
Web Conferencing   Operational
Enterprise Voice   Operational
Advanced Call Routing   Operational
Asia Pacific (Sydney) Operational
IM & Presence   Operational
Audio & Video   Operational
Web Conferencing   Operational
Enterprise Voice   Operational
Advanced Call Routing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
VIA Portal Update - 2019.1 Feb 24, 19:00-20:00 GMT
As part of our regular development programme, we will be deploying updates to the VIA Portal on the above date and time.

We do not foresee any downtime whilst this update is taking place.

Information regarding these updates can be found here: https://support.via.co.uk/hc/en-us/articles/360023804931-2019-01-24-February-2019-Release-Notes
Posted on Feb 15, 09:37 GMT
Past Incidents
Feb 18, 2019

No incidents reported today.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019
Resolved - The Fire Alarm drill is now complete.
Feb 14, 09:57 GMT
Monitoring - A Fire Alarm drill is currently taking place in our Nottingham HQ. Support Tickets will not be answered until this is resolved. We will update again once we have further information. We apologise for the inconvenience caused.
Feb 14, 09:39 GMT
Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.